Nona22 is fully committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, use, store and protect your information in accordance with strict data protection standards.
Your personal data is a trust we uphold with full responsibility. The following are the core principles guiding how nona22 handles your information.
All your personal data and financial transactions are protected by 256-bit SSL encryption — the same security technology used by banking institutions and government agencies worldwide.
Nona22 does not sell, rent or share your personal data to third parties for marketing purposes without first obtaining your explicit consent.
You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.
Your data is stored on servers protected by multi-layered firewalls and monitored 24/7. Access to members' personal databases is restricted to authorized personnel only, under strict permission controls.
Nona22 uses cookies solely to improve user experience and monitor website performance. You can manage your cookie preferences at any time through your browser settings.
In the event of any security incident involving your data, nona22 will notify you within 72 hours and take immediate remedial action to protect your interests.
This Privacy Policy explains what data we collect, why we collect it, how we protect it, and what choices you have. We do not sell your data. We do not share your data without a legitimate reason. The security of your information is our responsibility.
Nona22 ("we", "Platform", "Company") values the privacy of every individual who uses our services. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards in the industry.
This document clearly and transparently explains how nona22 collects, processes, stores, and protects your personal data when you visit our website at nona22.app, registering as a member, making financial transactions, or interacting with any of the services we offer. By using the nona22 platform, you acknowledge that you have read and understood the terms set out in this Privacy Policy.
If you have any questions about how we handle your data after reading this document, do not hesitate to contact our Data Protection Officer through the channels stated at the end of this document.
Nona22 collects various types of data for different purposes to provide and improve our services to you. The following are the categories of data we collect:
In certain cases, we may receive data about you from trusted third-party sources, including identity verification service providers, credit checking agencies for anti-money laundering purposes, and our payment partners. All data received from third parties is processed under the same strict privacy standards as data you provide directly.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Verification | Name, IC, date of birth | KYC verification, legal compliance |
| Contact | Email, phone, address | Account communications, notifications |
| Financial | Bank accounts, e-wallets | Payment processing, verification |
| Technical | IP, device, browser | Security, fraud detection |
| Usage | Game activity, clicks | Service improvement |
Nona22 uses your personal data only for legitimate, relevant and non-excessive purposes. The following are the primary purposes for which your data is used:
Your data is used to create and manage your account, process registration, verify your identity through KYC, and grant you access to all services offered by nona22, including casino games, sports betting, and fund withdrawals.
Your financial information is used solely to process deposits, execute withdrawals, verify payment account ownership, and detect suspicious transaction activity. nona22 does not store credit or debit card numbers directly — all sensitive payment data is handled by authorized and registered payment providers.
Your technical and usage data helps our security systems detect and prevent unauthorized access, fraud attempts, bonus abuse, money laundering, and other illegal activities that could compromise the safety of the platform and other members.
As a platform operating under strict compliance requirements, nona22 uses your data to fulfil applicable legal obligations, including anti-money laundering (AML) requirements, know-your-customer (KYC) procedures, and reporting mandated by relevant authorities.
Usage data is analyzed in aggregate and anonymized form to help us understand usage patterns, improve the platform interface, develop new features, and personalize the user experience. We also use your email and phone number to send important account notifications, security verifications, and relevant promotional information (you may opt out of marketing communications at any time).
Nona22 processes your personal data on solid legal bases as provided under Malaysia's Personal Data Protection Act 2010 (PDPA):
Nona22 does not sell, rent or trade your personal data to any third party for their own commercial purposes. However, we may share your data with a limited category of recipients in the following situations:
We work with trusted third-party service providers to support our platform operations, including payment gateway providers, KYC identity verification services, server hosting providers, and analytics services. All such providers are bound by strict data protection agreements and are not permitted to use your data for any other purpose.
Nona22 will disclose your data to government authorities or law enforcement bodies where required by law, court order or valid legal process. We will endeavour to notify you of any such request unless prohibited from doing so by law.
In the event that nona22 is involved in a merger, acquisition, or asset sale, member personal data may be transferred as part of that transaction. You will be notified in advance and your rights will be protected throughout the process.
Nona22 will never ask for your password via email, phone or live chat. If you receive any communication requesting such sensitive information, please report it to our support team immediately as it may be a phishing attempt.
Nona22's technical infrastructure may involve processing or storing data outside Malaysia. In such cases, we ensure that any international data transfers are carried out with adequate safeguards, including the use of standard data transfer agreements, compliance with data protection requirements equivalent to Malaysia's PDPA, and verification that the recipient country maintains an adequate level of data protection.
You may request further information about the international data transfer mechanisms we use by contacting our Data Protection Officer.
Nona22 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by law. Our general data retention guidelines are as follows:
When data is no longer needed, nona22 ensures it is securely deleted or anonymised using methods that prevent it from being re-linked to you.
Nona22 continuously invests in sophisticated data security infrastructure to ensure your personal data is always protected. The key security measures we implement include:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by nona22:
You have the right to request a copy of the personal data we hold about you. nona22 will process your access request within 21 working days and may charge a reasonable administrative fee for repeated or excessive requests.
If the personal data we hold is inaccurate or incomplete, you have the right to request a correction. You can update most profile information directly through your account settings, or contact support for corrections that require document verification.
You may request deletion of your personal data under certain circumstances, such as when the data is no longer needed for its original purpose or when you withdraw your consent. Please note that we may be unable to fulfil a deletion request in full where legal obligations require us to retain that data.
You have the right to object to the processing of your data for specific purposes such as direct marketing, or to request that we restrict processing of your data during a dispute or investigation concerning the accuracy of that data.
To exercise any of the rights stated above, please contact our Data Protection Officer by email at [email protected] stating your full name, account number and the specific right you wish to exercise. We will verify your identity before processing any request to ensure the security of your data.
Nona22 uses cookies and similar tracking technologies to enhance platform functionality, analyse usage patterns and deliver a more personalised experience to you.
You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling certain cookies may affect platform functionality and your user experience.
Nona22 is a platform exclusively for adult users aged 18 years and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.
If we find that we have inadvertently collected data from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you believe your child or a minor has registered on our platform, please contact us immediately at [email protected].
Nona22 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements or service improvements. Each updated version of the Privacy Policy will carry a new "Last Updated" date at the top of this document.
For material amendments that may significantly affect your rights, nona22 will notify you via an in-platform notification or email at least 14 days before the amendment takes effect. Your continued use of the nona22 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding how nona22 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
We are committed to addressing any privacy-related inquiries or complaints within 14 working days from the date of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
Answers to the most frequently asked questions by members regarding personal data protection on the nona22 platform.
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