At nona22, the enjoyment of gaming only matters when it is done in a healthy and controlled way. We provide a range of tools and resources to help you stay fully in control — because the best experience is a responsible one.
Nona22 equips every member with easy-to-use control tools — because we believe that enjoyable gaming starts with clear boundaries.
Set your own deposit limits based on your actual financial means. nona22 allows you to set daily, weekly, or monthly limits directly from your account settings — and these limits take effect immediately.
Set how long you want to play each session. Our system will remind you as your time limit approaches and will automatically enforce a break once the limit is reached.
Choose to exclude yourself from the nona22 platform for a set period — from 24 hours up to 5 years. During the exclusion period, you will not be able to log in or make any deposits.
Protect yourself from unplanned losses by setting a daily loss limit. Once this limit is reached, your account will be automatically blocked from continuing play for the rest of the day.
Need a short break? Activate Break Mode for 24 hours, 48 hours, or 7 days without closing your account. Your balance and records are fully preserved throughout the break.
The nona22 support team is trained to handle problem gambling issues with empathy and full confidentiality. Contact us 24/7 via live chat and we will help you find a solution.
Nona22 believes that online gaming should be purely a source of entertainment — not financial or emotional stress. All control tools listed on this page are available free of charge to every registered member.
Responsible gaming refers to the practice of playing mindfully, in a controlled manner, and within your personal means — in terms of time, money, and emotion. It does not mean you cannot enjoy casino games or sports betting, but ensuring those activities remain entertainment without affecting your daily life, personal relationships, or financial stability.
In Malaysia, awareness of responsible gaming is growing. More users are now conscious of the importance of setting clear boundaries before starting a gaming session. nona22 takes proactive steps to support this awareness by providing control tools that are easily accessible directly from your account — no technical hassle required.
The core concept of responsible gaming covers three key dimensions: financial control (how much you are willing to lose), time control (how long you play in a day), and emotional control (the ability to stop when emotions start influencing decisions). These three dimensions are interconnected, and nona22 provides dedicated tools to help you manage each one.
Nona22 operates on the principle that every member deserves a safe and enjoyable gaming experience. To achieve this goal, we have established several core principles that guide every aspect of our platform:
Every game on nona22 uses an independently certified random number generator (RNG), ensuring game outcomes are fair and cannot be manipulated. The return-to-player (RTP) percentage for each game is clearly displayed so you can make an informed decision before playing.
No one at nona22 will ever encourage you to exceed the limits you have set yourself. Our system is designed to fully respect the control decisions you make — including deposit limits, loss limits, and self-exclusion periods. All such limits cannot be reduced during the designated cooling-off period.
Nona22 uses gaming pattern detection technology to identify members who may be showing signs of problem gambling. When such patterns are detected, our team will proactively reach out to the member concerned to offer assistance and information on available control tools.
Recognising the early signs of problem gambling is the most important first step. Many people do not realise that their gaming habits have shifted from entertainment to something more serious. Here are the indicators to watch out for:
If you identify yourself in any of the "Warning" or "Danger" signs above, we encourage you to immediately use the control tools provided by nona22 or contact our support team for further guidance.
All nona22 responsible gaming control tools can be easily accessed through the Account Settings > Responsible Gaming after you log in. Here is a brief guide to each tool:
Go to Settings > Financial Limits and select the limit period (daily, weekly, or monthly). Enter the maximum amount you are comfortable depositing within that period. New limits take effect immediately, while increasing a limit requires a 24-hour cooling-off period before it comes into force — a protective measure to prevent impulsive decisions.
Select Self-Exclusion from the control menu, then select your desired period. Once exclusion is activated, you will not be able to log in, make deposits, or receive any marketing communications from nona22 for that period. This is the most effective tool for members who feel they need a serious break from gaming activity.
If you only need a short break without fully closing your account, activate Break Mode for a period of 24 hours, 48 hours, or 7 days. All your balances, game records, and account settings will remain safe throughout the break period.
Important: Once self-exclusion is activated, it cannot be reversed before the set period expires. This is by design to ensure the effectiveness of this protective tool. Please consider carefully before activating it.
Nona22 is a platform exclusively dedicated to adults aged 18 years and above. We take this responsibility very seriously and implement multiple layers of protection to ensure underage individuals cannot access our platform.
Our identity verification process (KYC) requires every new member to submit a valid identification document before they can make a deposit or withdraw funds. This includes a copy of their national ID, passport, or other official document confirming their age and identity. Accounts that cannot verify the minimum age will be suspended automatically.
If you are a parent or guardian concerned about a child's access to online gambling sites, we recommend using parental control software such as Net Nanny, Kaspersky Safe Kids, or the built-in parental controls on your device's operating system to block access to gambling sites.
Nona22 supports and encourages members who need professional help to seek support from qualified organisations. Below are some resources available in Malaysia for individuals facing gambling-related issues:
Nona22 can help connect you with these resources through our support team. Any request for assistance from a member will be handled with complete confidentiality and compassion.
People closest to us are often the most effective early detectors when someone begins experiencing gambling-related issues. If you are concerned about the gambling habits of someone you care about, here are some guidelines for approaching the situation in a constructive way:
Responsible gaming is more than a slogan at nona22 — it is a core value that underpins every business decision we make. We actively invest in technology, staff training, and awareness programmes to ensure our platform remains a safe and responsible environment for all members.
We continuously review and improve our responsible gaming policies and tools based on the latest research and feedback from members and industry experts. If you have suggestions on how we can enhance our responsible gaming initiatives, we are always open to hearing them — reach us at [email protected].
Remember: Gaming should be enjoyable. If you find that it has stopped being fun and started to feel like stress or an obligation, that is a sign to take a break and seek help. nona22 is always here for you.
Answer the following questions honestly to assess whether your gaming habits are within a healthy range. This is not a diagnosis — it is simply a self-reflection guide.
1. Have you ever played longer than you planned?
2. Have you ever felt the need to hide your gaming activity from others?
3. Have you ever played with money that was meant for essential expenses?
4. Have you ever tried to chase losses by increasing your wager amount?
5. Has gaming ever affected your relationships with family or friends?
If you answered "Often" or "Always" to any of the questions above, we encourage you to contact the nona22 support team or seek professional help.
Manage My Control SettingsAnswers to the most frequently asked questions about responsible gaming at nona22.
Nona22 is more than a gaming platform — we are a responsible partner in your entertainment journey. Register today and enjoy a safe, fair, and enjoyable gaming experience.